Mweb Free Fibre Installation

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Mweb Free Fibre Installation

Defiler

Senior Member
How's everyone's experience been? I'm starting to run out of patience..
Frogfoot installed the fibre/GPON unit in my office about 6 weeks ago, but it still hasn't been activated.
According to MWEB, I should get SMS'ed a username and password when the fibre is activated. - Will this be a new PPPOE username and password even though I'm currently an MWEB ADSL subscriber?
Most of the people I've spoken to have been rather vague and said this should take about two weeks, the MWEB technician I spoke to today said it's because I'm using my router and not the MWEB supplied one.
All in all, it's been over 6 months since I placed the order for fibre, I thought I would at least have fibre by 2020.

Defiler

Senior Member
Mweb

Mweb Free Fibre Installation Guide

Installation will be free for the first 8 metres of trenching from the nearest fibre point. If more than 8 metres of trenching is required, Openserve charges R182.40 per extra metre. Hi There, I struggle to get my money out of MWEB, in February 2020 I applied for special of R549 fibre, uncapped, free installation. But when I received my first statement, they deducted R1800 for installation fees. Avast free antivirus installation stuck. They took in total R2317.55 fro.

How Long Does Mweb Take To Install Fibre

How's everyone's experience been? I'm starting to run out of patience..
Frogfoot installed the fibre/GPON unit in my office about 6 weeks ago, but it still hasn't been activated.
According to MWEB, I should get SMS'ed a username and password when the fibre is activated. - Will this be a new PPPOE username and password even though I'm currently an MWEB ADSL subscriber?
Most of the people I've spoken to have been rather vague and said this should take about two weeks, the MWEB technician I spoke to today said it's because I'm using my router and not the MWEB supplied one.
All in all, it's been over 6 months since I placed the order for fibre, I thought I would at least have fibre by 2020.